Deeper Thoughts

Deeper Thoughts

We Need More Than Fancy Bonus Packages

There are two factors that “traditionalist” employers in any industry—but especially a highly-traditional industry like ours—had better absorb quickly. First, almost half of the global workforce is thinking about quitting. Second, there’s no safety in homogeneity

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Deeper Thoughts

You Can’t Spell “Automation” Without “API”

The digitization of the mortgage loan process, although at times painfully slow, has come a long way. Especially in the past 10 years. And as that digital revolution has unfolded, we’ve seen a few distinctive phases.

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Deeper Thoughts

Relax, This Is Not Our First Down Cycle

Many of us remember the days of percentage rates in the teens. The best prepared businesses still made money. Home values weren’t even at record highs! And the sky did not fall after all.

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Deeper Thoughts

By the Numbers: Millennials, Gen Z, and the Homebuying Experience

My generation, by and large, doesn’t necessarily need to have a mortgage process we can take from start to finish on an iPhone, although we’re also not enamored with reams of paper and prolonged, data-exchanging phone calls, either.

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Deeper Thoughts

Celebrating the Good Things Happening In Our Industry

If it seems like the headlines are being dominated these days by talk of interest rates, layoffs and uncertainty. Consider this my effort to shine some light upon the positives that are also emerging every day in the mortgage and real estate industry.

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Deeper Thoughts

When A Tech Vendor Gets Acquired, It’s Not Always a Good Thing for You

M&A can be a great growth strategy (or a great way to cash out). But when it’s your vendor that has been acquired, it’s not always a great development for you.

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Deeper Thoughts

An Insider’s View of the Homebuying Process

I recently entered into the roiling fray that is home buying in 2022. It’s always a bit of special fun for someone who’s an everyday part of the greater mortgage industry to have the experience from the consumer end—especially someone who grew up in a title and settlement services firm!

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