What if the idea that tech puts your employees out of a job was a myth? What if effective automation and digitization actually allows employers to mobilize their people to more engaging, rewarding jobs that require more complexity and ownership?

Illinois is a state of contrasts and complexities. Home to the notorious (for settlement services purposes, that is!) Cook County, Illinois is a place that certainly keeps loan officers and title agents preparing CD’s and LE’s on their toes.

LLL recently had the pleasure of sitting down with LodeStar’s own Kelsey Wright, Director of Customer Success. Kelsey just became an Encompass Admin, and we wanted to hear about her experience.